This is a translation of the Spanish original. If the two differ, the Spanish version prevails.
These terms govern the use of OnlyTap. You accept them when you create your account. “We” means Volcano MKT and “you” means the business that uses OnlyTap.
1. Who provides the service
OnlyTap is a service of Miguel Monterrey Varela, trading as Volcano MKT, sole trader, tax ID 42192719R, with address at Av. Carlos Francisco Lorenzo Navarro, 56, 38760 Los Llanos de Aridane (Santa Cruz de Tenerife), Spain. You can write to us at hola@onlytap.es or call us on +34 611 775 077.
2. For professionals only
OnlyTap is only for those who use it for their business, as a sole trader or a company. By creating the account you confirm this, and you confirm that you can accept these terms on behalf of that business. As you are not contracting as a consumer, neither the right of withdrawal nor the other consumer protection rules apply.
3. Your account
Keep your details up to date and your password safe. You are responsible for what is done from your account. If you think someone has got in without permission, write to us as soon as you can.
4. What OnlyTap is
OnlyTap lets you create links with a fixed address, open them with a QR code or an NFC chip, publish pages for your business and see the statistics of opens (QR code scans, taps on the chip or direct links).
Chips are not included in the plans. You order them separately, with a quote first, and we deliver them by courier, or in person if you are nearby. You can also use your own chip. The turnkey service is agreed separately and in writing.
5. Plans and prices
- Free plan: €0, no card
- 1 link, 1 page, 1 QR code with a fixed design and the OnlyTap logo, 1 registered chip and 1,000 opens a month in total. Statistics show only the month’s totals. Pages carry the OnlyTap mark. Smart QR rules and AI are not included.
- Premium: €9.95 a month or €97 a year, taxes not included
- Unlimited links and pages, QR codes with your colours and your logo, Smart QR rules, all statistics, pages without the OnlyTap mark and AI 30 times a month and 5 a day.
On every plan, QR codes can be downloaded as PNG, PDF and SVG.
On the free plan, on reaching 1,000 opens, the link is paused until the next month.
To prevent abuse, each file can take up to 10 MB, and the whole account up to 20 MB on the free plan and 200 MB on Premium.
Prices without taxes. Volcano MKT is under the small business scheme of IGIC (the Canary Islands indirect tax), so the service is exempt from IGIC. If that changes, the applicable taxes will be added.
6. Payment, renewal and cancellation
We charge Premium through Stripe. You can pay by card, Apple Pay, Google Pay, PayPal or Link, and your payment details do not pass through OnlyTap. The subscription renews automatically every month or every year, depending on what you choose. Your invoices and billing details are in Plan and billing.
You can cancel whenever you like. You stay on Premium until the end of the paid period and then move to the free plan.
If a charge fails, you have 15 days’ grace while we retry it. If it is not resolved, you move to the free plan.
There are no refunds, except those required by law. If we close your account for breaching the acceptable use policy, we do not refund what has already been paid either.
7. When you move to the free plan
Your first link stays active and still opens from its associated QR codes and chips. The other links are paused, and so are their QR codes and chips: each one still points to its own link. Smart QR rules and your QR designs stay saved, but are not applied. Your oldest page stays published. The others are paused, also from their links. If you return to Premium, everything works as it did before.
8. Paused links and deleted links
Paused links and pages are kept for 12 months with their history. They are then deleted, and we notify you by email at least 30 days beforehand. The first link, the oldest page and the free account are not deleted for this reason.
If you delete a link, it goes to the trash for 30 days. It is then deleted for good, with its QR code and its opens.
9. Your content
What you upload or publish remains yours and you are responsible for it: you must have the right to use it and it must comply with the law. You give us permission to store it, adapt it and display it only to provide the service.
You may not use OnlyTap to deceive those who open a link, impersonate others, distribute harmful software, infringe third-party rights or for any illegal activity. The acceptable use policy, which forms part of these terms, sets out what you may not do, how to report and what we do with each report.
Anyone can report, at app.onlytap.es/report, content they reached through OnlyTap, by a link, a QR code or a chip. Every report is reviewed by a person. We check the destinations of links with Google Web Risk. If Google marks a link or a page as dangerous, it is deactivated at once. We can deactivate links, unpublish pages and close accounts if their use is contrary to these terms, to that policy or to the law. We tell you by email with the reason, and you can appeal by replying to that email.
If a third party makes a claim against us over unlawful use of your account or your content, you take responsibility for that claim and its costs.
10. Artificial intelligence
On Premium you can ask the AI to fill in a page. The result may contain errors: review it before publishing it. What you publish is your responsibility. The privacy policy explains what data is sent.
11. Availability
We work to keep OnlyTap running without interruptions, but we cannot guarantee it: there may be stoppages for maintenance and failures of our own or of third parties. We can change and improve the features of the service.
12. Liability
At most, we are liable for what you have paid for whatever gives rise to the claim: the last month or the last year paid. On the free plan, which has no cost, there is no amount to claim.
We are not liable for lost profits or indirect damages, such as loss of business or reputation, for failures of carriers, payment providers or internet networks, or for force majeure.
These limits do not apply in the event of wilful misconduct or gross negligence.
13. Personal data
We are the controller of your account data, as the privacy policy explains. For the data of people who open your links and your pages or who appear in your content, you are the controller and we are the data processor.
The data processing agreement forms part of these terms and you accept it with them, with no need to sign it separately. It is always available in My Profile.
14. Closing the account
You can close your account in My Profile, typing your email to confirm. The subscription is cancelled and your links stop opening, also from your QR codes and your chips. We keep the data for 12 months and then delete it, except what the law requires us to keep.
15. Changes to these terms
If we change these terms or the acceptable use policy, we will ask you to accept them again when you enter your account. If you do not agree, you can close it.
16. Law and courts
These terms are governed by Spanish law. Any dispute will be heard by the courts of Los Llanos de Aridane (Santa Cruz de Tenerife).